Institute for Corporate Productivity Free Download

The Power of a Leader as Coach

Presented by John Lawson, Director of Learning and Development, W.W. Grainger
Watch it now on demand.

W.W. GraingerTo accelerate growth in the wake of the global recession, W.W. Grainger’s senior executives knew the company needed to evolve its culture from conservative to agile, from U.S.-centric to global, and from departmental silos to cross-functional collaboration. This evolution would require a workforce ready to embrace innovation and greater risk taking. 

To help meet this challenge, the company identified five performance drivers that defined the behaviors needed for success that encompass improving customer service, building the team, focusing on driving for best results and fully preparing leaders to lead.  Listen to W.W. Grainger’s Director of Learning and Development, John Lawson, as he discusses Grainger’s journey and their successful “Leader as Coach” program.

In this on-demand webinar you will learn:

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