Developing Frontline Workers Report

Developing America's Frontline Workers

Developing frontline workers is highly correlated with market performance. Here's how to take advantage.

Research by i4cp and the Aspen Institute's UpSkill America found that while 89% of organizations currently offer development opportunities to frontline workers, the vast majority of organizations (73%) either don't track or report on the number of frontline workers who take advantage of these development opportunities. And yet, when frontline workers take advantage of development opportunities, it has a high correlation to the market performance of the organization.

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