AI is forcing a redesign of how work gets done

The organizations pulling ahead are rebuilding how work happens around AI—with HR architecting that shift. Most aren't there yet. 

AI is raising the stakes for every function, not just HR. The question leadership teams are now facing isn't which AI tools to deploy. It's who will redesign how work itself gets done, and who will lead that transformation across the enterprise. 

i4cp surveyed 1,338 global HR leaders to find what separates the organizations already redesigning work from those still running experiments—and what it means for the HR operating model of the future. 

What you'll get in the executive brief:

  • 83% of HR leaders say AI is raising the bar on workforce strategy, decision support, and service delivery
  • Just 9% have scaled AI across many HR processes. Only 1% call it core to how they operate today
  • 46% say AI hasn't yet moved the needle on HR's strategic impact, while a small but growing group report it already has
  • The data points to a real, measurable risk for HR functions that don't close the gap—and it's one this brief unpacks in full

This brief covers the introduction and first finding from The AI-Enabled HR Operating Model for Future-Ready Organizations. The full report—including all four key findings, real-world examples from companies like Moderna and Lumen Technologies, and the data behind what actually separates future-ready HR functions—is available exclusively to i4cp members.
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